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Eligible orders may qualify for customs reshipment support depending on destination region and shipping route.

International orders are reviewed individually. Customs support and reship assistance may be available depending on destination region and shipping method selected.

Selected regions may qualify for reshipment support if packages are stopped during transit.

Sulan Bio provides tracked international fulfilment and delivery support on eligible orders. Where supported, replacement or refund options may be available if a shipment does not successfully arrive.

If a shipment is held by customs, orders are covered with free reshipment.

United States domestic shipping only. Orders are fulfilled within the USA and do not require international customs processing.

United Kingdom domestic delivery only. Orders are fulfilled within the United Kingdom and Kensington Biosciences does not currently accept orders for destinations outside the UK.

Shipping is available exclusively to supported European destinations. Enter your delivery address at checkout to confirm eligibility and available shipping options.

If an order is held or unable to clear customs, we provide a reshipment or full refund, subject to our shipping and refund terms. Our experienced export team works closely with customers throughout the process and maintains a strong track record of successful international deliveries.

Delivery Support Program: If an eligible shipment is lost in transit or fails to arrive, SynTide Research will work with customers to arrange replacement or alternative resolution options.

Domestic USA shipping only. International shipping is not available.

<b>Worldwide Delivery Guarantee</b><br>We ship non-restricted products worldwide via DHL Express and guarantee delivery of your order.<br><br><b>Customs & Delivery Support</b><br>If your shipment is delayed or held by customs, contact us with your order number. Our team will help resolve the issue and arrange a replacement shipment or refund if your order cannot be delivered.

European orders are dispatched from the Netherlands. International orders outside Europe may be subject to destination-country customs, import requirements, duties, or other local regulations.

Delivery Support Program: If an eligible shipment is lost in transit or fails to arrive, HKTide Biotech will work with customers to arrange replacement or alternative resolution options.

Selected international orders may qualify for reshipment assistance depending on destination region and shipping route.

If your shipment cannot be delivered, including failure to clear customs, we provide a replacement shipment or full refund. Contact us with your order number so we can review the tracking and arrange a resolution.

Special line logistics support includes assisted customs clearance workflows and door-to-door delivery support for eligible destinations.

Delivery Support Program: Eligible shipments that are confirmed lost in transit or fail to arrive within the expected delivery period may qualify for a replacement shipment or alternative resolution after carrier investigation.

Domestic USA supplier. International shipping is not currently supported.

Domestic Australia and New Zealand fulfilment with no international customs delays for local orders.

Eligible international shipments that are confirmed lost or undeliverable during transit may qualify for complimentary reshipment support following courier investigation.

Shipping is charged separately. Customs delays may require review before reshipment approval.

United States domestic delivery. Contact the supplier with your order number for assistance with shipment delays or delivery issues.